I went there of my own accord, to find some things out. I wanted to find out the status of my many tax returns - how much do I owe and what years. And I wanted to know how to release a lien they put on my property years ago.
Of course it wasn't all that simple to find out the answers.
Fortunately, there weren't many "customers" today. This office has a little machine with labeled buttons. When you come into the office, you choose the button next to the label that most closely describes the reason for your visit. In my case, "tax questions". I pressed the button and a little number slip printed out. It's a more elaborate "take a number" machine. It wasn't long before I got in to talk to someone.
The woman I spoke with printed out the information on the taxes that I am paying off in installments - 2001. The way the IRS calculates what is owed,though, doesn't show everything. So I was not able to see how much money they took from my credit union and my ING accounts. Their accounting system is not like any other, and it's frustrating because it is difficult to see how they come up with what they do.
I asked her if there were any other taxes due. The unfortunate answer here was really, "I don't know". She noted that I did not file my 1997 tax return. But she was unable to determine if I actually owed anything for 1997. I have to fill out a form to get some information and then, I assume,file that return. My memory is that I did pay it, when they simply estimated it. I figured what the hell,I'll pay their estimate and they'll leave me alone. But that was many years ago and now she can't figure out if I paid anything or not. I'm beginning to think their record-keeping is worse than mine.
And about the lien. I didn't know what year and she couldn't tell from my records. I have to go to the county recorder to dig out a copy. The lien may have already been released. If not, I can bring it with me to confirm that it's paid and then request that it be released.
The experience wasn't bad. I wasn't tight in the stomach as I usually am when I deal with this agency. I wasn't dreading going there. I just wanted the information so I can make some progress. Mainly in improving my credit. I got enough info to make some moves and maybe get a thing done. It was okay, really, just, in its inimitable way, weird.