While it would be great if I could pick up the phone and find the right person who could lead me through every step I need to take - and that person may well be there, be out there, but I'd have to pay, that's for sure - I think I am actually learning more this way, suffering in public. Sort of public. semi public.
My laptop makes it possible. I can bitch about this laptop, its age, its speed, blah blah, but it has never let me down.